Description

The Art of Communication: Why communicating Across Cultures Matter! Objectives: By the end of this presentation, participants will be able to: 1. Describe effective cross-cultural communication strategies. 2. Understand who needs a diversity and inclusion program and why. 3. Understand barriers to cross cultural communication. 4. Discuss what it means to have a genuine desire to listen to understand. 5. Describe differences between internal and external customers.