Description
The Art of Communication: Why communicating Across Cultures Matter!
Objectives:
By the end of this presentation, participants will be able to:
1. Describe effective cross-cultural communication strategies.
2. Understand who needs a diversity and inclusion program and why.
3. Understand barriers to cross cultural communication.
4. Discuss what it means to have a genuine desire to listen to understand.
5. Describe differences between internal and external customers.