DEBCC EVENT - The Art of Communication: Why communicating Across Cultures Matter!

DEBCC EVENT - The Art of Communication: Why communicating Across Cultures Matter!

Tuesday, January 19, 2021 (4:00 PM - 5:30 PM) (EST)

Description

The Art of Communication: Why communicating Across Cultures Matter! Objectives: By the end of this presentation, participants will be able to: 1. Describe effective cross-cultural communication strategies. 2. Understand who needs a diversity and inclusion program and why. 3. Understand barriers to cross cultural communication. 4. Discuss what it means to have a genuine desire to listen to understand. 5. Describe differences between internal and external customers.
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